Frequently asked questions

We've compiled the most important information to help you get the most out of your experience. Can't find what you're looking for? Contact us

Reservations for Orange and Lemon houses require 2 weeks' notice while Apple house needs 1 month.

A ¥10,000 deposit per person is required for weekly or monthly stays, which is refunded at checkout.

We accept cash, bank transfer, or PayPal, but credit cards are not accepted. Deposits are non-refundable for cancellations.

Still have questions?

Have questions or need assistance? Our team is here to help!

	Within Japan	From Overseas
Orange House	06-6627-0790	+81-6-6627-0790
Apple House	06-6131-6677	+81-6-6131-6677
Lemon House	06-6131-6677	+81-6-6131-6677

Frequently asked questions

From when can I make a reservation?

How many people can stay in one room?

Do I need a guarantor or key money?

What are the move-in and move-out times?

When is monthly rent due?

How much are utility costs on average?

Is there an on-site manager?

What do I need when moving in?

Is breakfast service provided?

Is there a curfew?

How many floors and rooms?

What extra costs are there besides rent?

Still have questions?

Frequently asked questions

From when can I make a reservation?

How many people can stay in one room?

Do I need a guarantor or key money?

What are the move-in and move-out times?

When is monthly rent due?

How much are utility costs on average?

Is there an on-site manager?

What do I need when moving in?

Is breakfast service provided?

Is there a curfew?

How many floors and rooms?

What extra costs are there besides rent?

Still have questions?